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If you're not 100% satisfied with the EmpowerWalk program you are entitled to a 30 Day Money Back Guarantee. Simply email us at returns@empowerwalk.com with your order ID number and we will send you information on how to start the return process.

If you receive a kit that is either defective or non-functioning, we will replace it for you, free of charge. Simply email us at exchanges@empowerwalk.com with your order ID number and we will send you information on how to exchange your kit for a new one.

Please click here to visit our FAQ section.

For information about EmpowerWalk's Coaching Assistance program, please click here.

Please click here to visit our Other Resources section.

To access support documentation such as Quick Start Guide and Program Support Data click here

To access installation instructions for both Windows and Mac platforms click here